Exercises discretion to provide ViP guests with hospitality arrangements, including rooms, food, and beverages assists with special requests. Attracts and manages ViP customers through weekly telemarketing and in-person contact on the casino floor. Develops relationships with ViP players to grow ViP player base and increase company revenues by assuring customer retention and repeat business. Resolves ViP guest opportunities, conflicts, and complaints on behalf of the company in a fair and equitable manner.You’ll also get to work at a company that cares about your career growth and will help you get the support you need to expand your possibilities.Ĭlick HERE to learn more about our Day 1 Benefits, 401k Program, Company Perks, Career Opportunities, Advancement Programs, Scholarships and more! You’ll work with an incredibly diverse set of co-workers driven by their enthusiasm for helping people find and have more fun. At PENN Entertainment, you’ll get to be a part of an exciting industry, where the days and nights are fast paced. We’re always looking for talent that believes in having fun.